FAQ

Frequently Asked Questions

Shipping & Delivery

Where do you ship?
We currently ship within the United States.

How long does shipping take?
Orders are processed in 1–3 business days, with estimated delivery 7–12 business days after shipment.

Will I get tracking?
Yes — we email you a tracking number as soon as your order ships.

Orders & Payment

What payment methods do you accept?
Available payment methods are shown securely at checkout. Prices are in USD; shipping and applicable taxes are calculated at checkout before payment.

Is checkout secure?
Yes — all payments are processed through secure, encrypted checkout.

Can I change or cancel my order?
Email support@loviara.shop as soon as possible — if it hasn't shipped, we'll do our best to help.

Products

What is the jewelry made of?
Finishes vary by piece — our jewelry comes in polished gold-tone and silver-tone designs made for everyday wear. See each product page for its specific finish and materials.

Is the jewelry adjustable?
Most of our necklaces and bracelets feature adjustable lengths for a comfortable fit.

Do these make good gifts?
They make a thoughtful little gift and are easy to give.

Returns

What's your return policy?
We offer 30-day returns on eligible, unused, unworn items in original packaging. Earrings and personalized or custom items are final sale (unless they arrive damaged, defective, or incorrect).

Are there non-returnable items?
For hygiene and customization reasons, earrings and personalized/custom items may not be eligible for return.

How do I start a return?
Email support@loviara.shop with your order number.